Returns & Exchanges

We want you to be fully satisfied with your Jason Aldean Official Store purchase; if you are not, we accept returns and exchanges on unworn, unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached and items are in their original packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Ship It Back

Drop off your package at any authorized carrier location; please keep your tracking receipt as proof of shipment until your return is processed.

4

Receive Your Refund

After our warehouse inspects the returned apparel, we will issue a refund to your original payment method or ship out your exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing